Why don’t you have physical rewards?
As much as we would like to offer merchandise, understand that a lot of kickstarter funding goes to making and delivering those physicals. We think this a bad idea for a first-time project. If our universal crowdfunding becomes incredibly successful, we might consider changing our minds. Let’s see what happens!
Last updated: April 26, 2017 10:10
What exactly am I funding?
You are funding the completed version of our project. Think of it as the “Director’s Cut” version of the game. We plan on releasing the base visual novel in two separate volumes. Anyone who helped donate to the project will not only receive that version at a discount, but they will also get the “Director’s Cut” version, which contains extra content and a rewritten script. The “Director’s Cut” will contain specific themes and content which normally wouldn’t be allowed in a retail version.
Last updated: April 26, 2017 10:40
Will I get a copy of these separate volumes if they come out?
Yes, everyone who supports the funding of our project will be e-mailed copies of the separate volume versions; however, we recommend you wait for the full “Director’s Cut” experience.
Last updated: April 26, 2017 10:40
You also have a Patreon? Why?
Patreon is a platform for people to donate to the studio Critical Bliss. This Kickstarter is for people that just want to fund this title instead of supporting the studio and its other endeavors. As a plus, our stretch goals count for UNIVERSAL crowdfunding. If we feel like we have reached an adequate amount of Patreon or PayPal support to help supplement Kickstarter, we will consider updating and expanding our stretch goals for funding and add some extra perks for donating to certain tiers.
Last updated: April 26, 2017 10:41
Will you implement a PayPal option?
Yes. Once we hit our funding goal, we will add in a PayPal option for those who want to donate. Our donations on PayPal will also count to our universal goals.
Last updated: April 26, 2017 10:42
Why only Wallscrolls?
While we want to be able to offer merchandise, understand that a lot of Kickstarter funding goes to making and delivering those physicals. We think this is a bad idea for a first-time project. If our universal crowdfunding becomes incredibly successful, we might consider changing our minds. Let’s see what happens!
What game am I getting?
You are funding and receiving the completed version of our project, with all of the bonus stretch goals that were obtained during the Kickstarter. We refer to this as the “Director’s Cut.” This version will contain specific themes and content which normally wouldn’t be allowed in a retail version.
But what about other editions?
We will be releasing episodic versions of this story, and everybody who supports this project will be e-mailed copies of the separate volume versions; however, we recommend you wait for the full “Director’s Cut” experience!
Do you have a Patreon?
Patreon is a platform for people to donate to the studio Critical Bliss. If you’d like to support the studio as well, click the link! This Kickstarter is for people who just want to fund this title instead of supporting the studio and its other endeavors. As a plus, our stretch goals count for UNIVERSAL crowdfunding. If we feel like we have reached an adequate amount of Patreon or PayPal/BackerKit support to help supplement Kickstarter, we will considering updating and expanding our stretch goals for funding and add some extra perks for donating to certain tiers.
Paypal?
Once the Kickstarter has concluded, we will be opening up BackerKit, which will allow Paypal as a payment option!
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.